Refund and Returns Policy

Introduction

At www.aman-router.com, we are committed to ensuring your satisfaction with our products. If you are not entirely satisfied with your purchase, we’re here to help.

Returns

Eligibility for Returns

To be eligible for a return, your item must meet the following criteria:

• The item must be unused and in the same condition that you received it.
• The item must be in the original packaging.
• You must have the receipt or proof of purchase.

Return Process

1. Contact Us: Please contact our customer service team at support@aman-router.com or call +123 456 7890 to initiate a return. Provide your order number and details of the product you wish to return.
2. Return Authorization: Once your return request is approved, you will receive a Return Authorization Number (RAN) and detailed instructions on how to send your item back to us.
3. Shipping: You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Inspection and Approval

Once we receive your item, we will inspect it and notify you of the approval or rejection of your return. If your return is approved, we will process your refund or exchange.

Refunds

Refund Process

If your return is approved, we will initiate a refund to your original method of payment. You will receive the credit within a certain number of days, depending on your card issuer’s policies.

Late or Missing Refunds

If you have not received your refund within the expected time frame, please follow these steps:

1. Check Your Bank Account: Verify if the refund has been posted.
2. Contact Your Credit Card Company: It may take some time before your refund is officially posted.
3. Contact Your Bank: There is often some processing time before a refund is posted.
4. Contact Us: If you have done all of the above and still have not received your refund, please contact us at support@aman-router.com or call +123 456 7890.

Exchanges

Defective or Damaged Items

We only replace items if they are defective or damaged. If you need to exchange it for the same item, contact us at support@aman-router.com and send your item to: [Your Address].

Non-Returnable Items

Certain types of items cannot be returned. These include:

• Gift cards
• Downloadable software products
• Perishable goods such as food, flowers, newspapers, or magazines
• Personal care items like skincare products, hygiene products, etc.

Contact Us

If you have any questions about our Refund and Returns Policy, please contact us at:

• Email: support@aman-router.com
• Phone: +123 456 7890